Rayden Design is looking for an Sr. Analyst, Training to support across the markets. As an Sr. Analyst, training you will be responsible for preparing training materials, administering new hire evaluations, and delivering a tailored training program. You will be a bestpractice mentor for the Client Solutions team, with a clear focus on augmenting the skillset, knowledge, and experience of individuals to help them maximize their potential. The Sr. Analyst, Training will help develop the training tools and create the learning and mentoring environment to facilitate everyone’s success in the Client Solutions department. Additionally, the Sr. Analyst will work with Training Leads and the Manager, Training to develop the right implementation and account management strategies to help employees achieve key corporate objectives.
What You’ll Do:
- Identifies trainingneeds and gaps in the organization in close cooperation with Training Leads and Manager, Training
- Provides inputs on the development of specific training plans, prepares training materials/documentation, and delivers content
- Administer new hire evaluations and provide immediate written/verbal feedback
- Accountability for ensuring all documentation and training material is up to date and useful, including Confluence articles and LMS courses
- Performs administrative tasks such as scheduling evaluations and new hire training, setting up systems and equipment, and coordinating new hire enrolment in collaboration with Phreesia’s IT and HR teams
Qualifications:
- Minimum 4 to 8years’ experience in customer service, RCM, PM/EHR, professional services, or account management roles, ideally in technology industries
- Any previous experience with usage of Phreesia products and familiarity with Salesforce and Phreesia Admin Pages is a “Good to Have” qualifications
- Exemplifies the desired culture and philosophies of the department
- Superior communication, interpersonal and relationship building skills
- Timings: Rotational shift • Weekly offs: Saturday and Sunday
Who We Are:
Rayden Interactive, the brainchild of a born entrepreneurial duo, was founded in 2019.
We take pride in partnering with Phreesia, Inc to facilitate seamless patient intake
management through their path-breaking SaaS product, the Phreesia Patient Intake
Software.
We provide services related to UI/UX Designing and Development, Market Research,
Product Support and more. With our clan of domain specialists, skilled engineers, and
passionate designers, we work together to create new benchmarks of healthcare
service, and ease millions of human-medicine interfaces. Through an honest, creative,
and human-centric approach, we deliver enhanced patient experiences.
Our strength and the secret behind our team growing 100x in three years is our culture,
which is built around fairness, transparency, and trust. We believe that great work-life
balance and equal opportunities for growth are key to fueling a career ascent at the
workplace. Rayden Interactive is proudly certified by the Great Place To Work Institute,
the gold standard of global employer brands.
We champion our people, they champion us –
Rayden Interactive-www.raydeninteractive.
Phreesia Inc-www.phreesia.com